Even though Rug Doctor is all about helping you do it yourself, we understand you might have some questions from time to time. You can browse our Customer Support section or contact us directly with your question.
Check out our Customer Service Help section.
Rug Doctor Customer Support
2201 West Plano Parkway, Suite 100
Plano, TX 75075
Generally, emailed questions are answered within 24 hours, except on weekends. For the fastest service, call 1-800-784-3628 between 8 a.m. and 8 p.m. CST. If you are sending a comment about your experience with Rug Doctor®, we may select it for testimonial use on this website or in Rug Doctor LLC printed materials. All submissions become the property of Rug Doctor LLC. Statements chosen may be edited for length and clarity. We cannot guarantee your submission will be used.