Upholstery Tool

Upholstery Tool Not Spraying

Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. Next, attach the solution line. Press down on the double brass rings and hold them down. Insert the end of the solution hose into the center of the brass connector. Snap up the brass rings, and they will lock the hose into place. Tug on the hose to make sure it is properly connected. Then switch the machine to “Upholstery.” Place the tool where you want to clean, squeeze the black trigger, then pull steadily back. You’ll see dirty water coming up through the see-through dome.

Still having problems?

When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a ¼ of an inch or so. If not, it means there may be a problem with the valve in the tool itself and you’ll need to exchange the tool for a different one to use.

Upholstery Tool Not Vacuuming

Make sure the machine is plugged into a working outlet and that you hear a loud vacuum noise when the machine is turned on to upholstery.

Still having problems?

Does the area where you have been cleaning feel wet to the touch? If the area is wet, remove the filter from the clear dome on top of the white tank. Run hot water through the filter in your sink for about 20 seconds. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. You should feel strong suction. If you do not feel strong suction, there is likely a problem with the vacuum motor, and the machine will need to be returned to the store and exchanged for a different one. If you are feeling strong suction, replace the filter inside the clear dome. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome.

Still having problems?

On the back of the machine, disconnect the grey hose, and put your hand over the end of the hose to ensure you feel strong suction when the machine is turned on. If you feel strong suction, reconnect the vacuum hose and go over the area you were trying to clean that is wet. Only turn the vacuum on, do not press the red button, and watch the left side of the clear dome to see if water is being extracted from the carpet and emptying into the white tank.

Still having problems?

Make sure the clear dome is sealed onto the white tank properly by ensuring that the black gasket on the clear dome is flush against the clear dome. Then lower the clear dome onto the white tank, making sure the black gasket is leaving no gaps on the white tank and the restraining wire is over the top of the clear dome. 

Still having problems?

There might be a clog in the lower vacuum track, and the machine will have to be returned to the store and exchanged for a different machine.

Using My Machine

1. Most carpet and upholstery are coded with the same cleaning codes and they are printed on the cleaning tag. Standard codes used by most manufacturers are W (water-based cleaning okay), S (mild water-free cleaning solvents only), S/W (both water-based and water-free cleaning are okay) or X (clean only by vacuuming or light brushing, no water or cleaning agents). Rug Doctor carpet cleaners should only clean carpet and upholstery that are coded with W or WS cleaning codes. Do not use on silk, velvet, vinyl, leather, suede or Haitian cotton. For these materials or any materials not coded, contact the manufacturer for cleaning instructions.

2. Test upholstery for colorfastness by first cleaning a small, hidden area, then rubbing the test area with a white paper towel. If no color appears, continue cleaning. A little color on the towel means there is some chance of color running, but it is likely you can still clean safely. Proceed with caution. Try using cool or cold water and test again with a white paper towel.

3. Working at a slow, steady pace, begin cleaning by squeezing the hand tool lever as you pull the tool backwards over fabric. Overlap strokes slightly.

4. If foam builds up around the hand tool, pull slightly faster or vacuum excess solution by passing over area a second time without squeezing the lever on the hand tool. When cleaning is complete, switch the machine to “OFF” for the off position.

5. Disconnect both of the hoses from the machine. Holding the hose ends over a sink, squeeze the hand tool trigger until all liquid is drained.

6. To drain and clean the machine, refer to the machine manual. Reconnect the machine vacuum and solution hoses.