REFURBISHED MACHINE WARRANTY

Rug Doctor® carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctor’s high standards of quality. The refurbished Rug Doctor carpet cleaning machines (“Refurbished Machine”) are backed by a ninety (90) day limited warranty (“Warranty”).

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LIMITED CONSUMER WARRANTY

Rug Doctor gives you, the original purchaser, who retains proof of purchase from Rug Doctor or an authorized Rug Doctor Dealer, this Warranty for your Refurbished Machine acquired for normal household use (commercial and rental use is excluded). You must notify Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Refurbished Machine.

WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST?

Rug Doctor will, for the original purchaser, repair or replace (with new or re-manufactured parts) including labor, any part that is defective in material or workmanship for your Refurbished Machine within the Warranty period.

WHAT THE WARRANTY DOES NOT COVER

The following exclusions apply for Refurbished Machine(s), and part(s) failures due to: 1) normal wear and tear; 2) Refurbished Machine alterations; 3) commercial use; and 4) abuse or misuse of the Refurbished Machine. This Warranty does not provide for a refund of the purchase price. For best operating efficiency and cleaning, use Rug Doctor products. Use of the Refurbished Machine for rental voids the Warranty and is not permitted under Federal Law (see “UNAUTHORIZED USE” statement below). Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Refurbished Machine. Rug Doctor’s liability will never exceed the purchase price of the Refurbished Machine. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED.  THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO NINETY (90) DAYS FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE.

EXPENSES

If a Refurbished Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. After that, you may be directed to take the Refurbished Machine to a local repair center or required to ship the Refurbished Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. During the Warranty period, but after the initial thirty (30) days, you will be responsible for paying any freight charges for shipment to the Warranty center for repairs. Rug Doctor will pay the freight charges to return your Refurbished Machine to you.

HOW STATE LAWS APPLY

This Warranty gives you specific legal rights. You may also have other rights that vary from state to state.

HOW DO I GET SERVICE UNDER THIS WARRANTY?

To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628) from     8 am to 5 pm Mon-Fri CST, or email consumer.support@rugdoctor.com. Rug Doctor will need the following information to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. Please explain the nature of the problem. Rug Doctor will review all the facts involved and advise you as to recommended procedure. We recommend you keep the original carton and packing materials.

UNAUTHORIZED USE

Use of this Refurbished Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. Section 1114(I) and 15 U.S.C. Section 1125(a). RUG DOCTOR WILL PROSECUTE ANY OFFENSE TO THE FULLEST EXTENT OF THE LAW.

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