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We have pets and kids too. So we understand that accidents happen. After 40 successful years in the professional grade carpet cleaner rental business, we’ve developed our first Portable Spot Cleaner for use in your home. Because stains are intrusive and unsightly, we’ve engineered our machine to have 2X suction compared to other portable cleaners, and a powerful handheld motorized brush to eliminate the toughest spots and stains life can throw at you. And because spots and spills never happen in convenient places, we’ve built in a retractable handle and carpet-friendly wheels so you can easily maneuver the machine to clean your carpet, stairs, upholstery and auto interiors.
Our Portable Spot Cleaner is engineered with everyday life in mind. It is designed for quick and easy cleanup anytime, anywhere so you can get back to your life.
Maneuverability
The retractable handle and carpet-friendly wheels make the Portable Spot Cleaner easy to use in tight spaces.
Powerful Motorized Brush
The Portable Spot Cleaner’s brush moves 1200 times per minute, scrubbing the fibers deep in the carpet to break up even set-in stains.
Twice the Suction Power
We’ve engineered our machine to have two times the suction power compared to other portable cleaners, so you get the best possible clean.
Cleaning Formulas
Platinum Pure with Oxy and Platinum Pure for Pets are scientifically engineered to remove spots, stains, spills and odors that occur in everyday life.
Automobile
Whether you’ve got kids prone to spills or you just like to keep your car spotless, the Portable Spot Cleaner can keep your ride fresh all year long.
Hard-to-Reach Places
The Portable Spot Cleaner is ideal for cleaning up spots, spills and stains on hard-to-reach soft surfaces all over your home.
Couches, Chairs and More
The Portable Spot Cleaner is ideal for cleaning any soft surface in your home, including rugs, couches, mattresses, pet beds, car seats and more.
\PET PORTABLE SPOT CLEANER WARRANTY
WARRANTY REGISTRATION
Rug Doctor® carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctor’s high standards of quality. Rug Doctor Pet Portable Spot Cleaner machines are backed by a 1-year limited consumer warranty. Please consult your user manual to see the full terms of your warranty.
ONE-YEAR LIMITED CONSUMER WARRANTY
Rug Doctor gives you, the original purchaser, who retains proof of purchase from Rug Doctor or an authorized Rug Doctor Dealer, this limited (“warranty”) for your Pet Portable Spot Cleaner carpet cleaning machine acquired for normal household use (commercial and rental use are excluded). You are responsible for notifying Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Pet Portable Spot Cleaner machine. You are responsible for testing and inspecting the machine’s condition within thirty (30) days of original purchase for any issues or defects. The purchase receipt showing the date, price, and item of purchase is the initial document of proof of purchase, and it determines the validity of your warranty. To ensure that your warranty is successfully processed, please retain your original purchase receipt and mail in the warranty card that was provided with your new machine. You may also complete warranty registration on our website at www.rugdoctor.com. You are responsible for registering your machine, either by mailing in your warranty card or registering through our website, within thirty (30) days of purchase.
WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST?
Rug Doctor will, for the original purchaser, repair or replace any part that is defective in material or workmanship for your Pet Portable Spot Cleaner carpet-cleaning machine within one (1) year of purchase date.
WHAT THE WARRANTY DOES NOT COVER
The following exclusions apply for part(s) and machine(s) failures due to: 1) normal wear and tear, accident, other casualty, neglect, improper maintenance, commercial use, improper use, unauthorized setting; 2) machine alterations; 3) abuse or misuse of the machine, including use not in accordance with the “User Guide;” 4) machines that have not been assembled, used, or maintained in accordance with the operating instructions; 5) defects or damage caused by service or parts provided by non-authorized Rug Doctor dealers; 6) normal maintenance, such as the removal of clogs or cleaning brush rollers; 7) damaged caused by external sources such as liquids, hot materials, weather or proximity to heat. Rug Doctor does not warranty any individual parts for the machine for consumer purchase or commercial purchase. All individual machine parts are excluded from the warranty. This warranty does not provide for a refund of the purchase price. For best operating efficiency and cleaning, use of Rug Doctor products is recommended. Use of the machine for rental voids the warranty and is not permitted under Federal Law (see “UNAUTHORIZED USE” statement below). Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your machine. In no event shall Rug Doctor’s liability exceed the purchase price of the machine. Some stares do not allow the exclusion of limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, ARE EXPRESSLY DISCLAIMED. THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATING OF LAW, ARE LIMITED TO ONE (1) YEAR FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE.
EXPENSES
If a machine is returned to a warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays freight charges both to the warranty center and back to you. Thereafter, you may be directed to take the machine to a local repair center or required to ship the machine to a Rug Doctor warranty center should additional repairs be required during the warranty period. During the warranty period, but after the initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the warranty center for repairs. Rug Doctor will pay the freight charges to return your machine to you. If Rug Doctor determines that a machine is unable to be repaired, Rug Doctor reserves the right to elect to replace the machine with a refurbished or used one of the same model. The original warranty period will remain in place for any replacement machine; the warranty will not start over.
HOW STATE LAWS APPLY
This warranty gives you specific legal rights. You may also have other rights that vary from state to state.
HOW DO I GET SERVICE UNDER THIS WARRANTY?
To obtain warrant assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. Rug Doctor will need the following information in order to assist you: your name, address, telephone number, product model, serial number, and proof of purchase showing date and place of purchase. Please explain the nature of the problem. Rug Doctor will review all the facts involved and advise you as to recommended procedure. We recommend you keep the original carton and packing materials. Rug Doctor does not provide any boxes or packing materials.
UNAUTHORIZED USE
Use of this machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. Section 1114(I) and 15 U.S.C. Section 1125(a).
WARRANTY REGISTRATION FORM
You must be logged-in to complete your warranty registration.
SERVICING YOUR MACHINE
If your machine should require service, contact Rug Doctor Consumer Service below for information about repairs or replacement parts or if you have a question about your warranty.
RUG DOCTOR CONSUMER SERVICE CONTACT INFORMATION
WEBSITE:www.rugdoctor.com/customer-support
EMAIL:consumer.support@rugdoctor.com
PHONE: 1-800-784-3628
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE
For any questions or concerns, please contact a Rug Doctor customer service representative at 1-800-784-3628.
This information is subject to change at any time without notice.
Only logged in customers who have purchased this product may leave a review.
We have pets and kids too. So we understand that accidents happen. After 40 successful years in the professional grade carpet cleaner rental business, we’ve developed our first Portable Spot Cleaner for use in your home. Because stains are intrusive and unsightly, we’ve engineered our machine to have 2X suction compared to other portable cleaners, and a powerful handheld motorized brush to eliminate the toughest spots and stains life can throw at you. And because spots and spills never happen in convenient places, we’ve built in a retractable handle and carpet-friendly wheels so you can easily maneuver the machine to clean your carpet, stairs, upholstery and auto interiors.
Our Portable Spot Cleaner is engineered with everyday life in mind. It is designed for quick and easy cleanup anytime, anywhere so you can get back to your life.
Maneuverability
The retractable handle and carpet-friendly wheels make the Portable Spot Cleaner easy to use in tight spaces.
Powerful Motorized Brush
The Portable Spot Cleaner’s brush moves 1200 times per minute, scrubbing the fibers deep in the carpet to break up even set-in stains.
Twice the Suction Power
We’ve engineered our machine to have two times the suction power compared to other portable cleaners, so you get the best possible clean.
Cleaning Formulas
Platinum Pure with Oxy and Platinum Pure for Pets are scientifically engineered to remove spots, stains, spills and odors that occur in everyday life.
Automobile
Whether you’ve got kids prone to spills or you just like to keep your car spotless, the Portable Spot Cleaner can keep your ride fresh all year long.
Hard-to-Reach Places
The Portable Spot Cleaner is ideal for cleaning up spots, spills and stains on hard-to-reach soft surfaces all over your home.
Couches, Chairs and More
The Portable Spot Cleaner is ideal for cleaning any soft surface in your home, including rugs, couches, mattresses, pet beds, car seats and more.
\PET PORTABLE SPOT CLEANER WARRANTY
WARRANTY REGISTRATION
Rug Doctor® carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctor’s high standards of quality. Rug Doctor Pet Portable Spot Cleaner machines are backed by a 1-year limited consumer warranty. Please consult your user manual to see the full terms of your warranty.
ONE-YEAR LIMITED CONSUMER WARRANTY
Rug Doctor gives you, the original purchaser, who retains proof of purchase from Rug Doctor or an authorized Rug Doctor Dealer, this limited (“warranty”) for your Pet Portable Spot Cleaner carpet cleaning machine acquired for normal household use (commercial and rental use are excluded). You are responsible for notifying Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Pet Portable Spot Cleaner machine. You are responsible for testing and inspecting the machine’s condition within thirty (30) days of original purchase for any issues or defects. The purchase receipt showing the date, price, and item of purchase is the initial document of proof of purchase, and it determines the validity of your warranty. To ensure that your warranty is successfully processed, please retain your original purchase receipt and mail in the warranty card that was provided with your new machine. You may also complete warranty registration on our website at www.rugdoctor.com. You are responsible for registering your machine, either by mailing in your warranty card or registering through our website, within thirty (30) days of purchase.
WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST?
Rug Doctor will, for the original purchaser, repair or replace any part that is defective in material or workmanship for your Pet Portable Spot Cleaner carpet-cleaning machine within one (1) year of purchase date.
WHAT THE WARRANTY DOES NOT COVER
The following exclusions apply for part(s) and machine(s) failures due to: 1) normal wear and tear, accident, other casualty, neglect, improper maintenance, commercial use, improper use, unauthorized setting; 2) machine alterations; 3) abuse or misuse of the machine, including use not in accordance with the “User Guide;” 4) machines that have not been assembled, used, or maintained in accordance with the operating instructions; 5) defects or damage caused by service or parts provided by non-authorized Rug Doctor dealers; 6) normal maintenance, such as the removal of clogs or cleaning brush rollers; 7) damaged caused by external sources such as liquids, hot materials, weather or proximity to heat. Rug Doctor does not warranty any individual parts for the machine for consumer purchase or commercial purchase. All individual machine parts are excluded from the warranty. This warranty does not provide for a refund of the purchase price. For best operating efficiency and cleaning, use of Rug Doctor products is recommended. Use of the machine for rental voids the warranty and is not permitted under Federal Law (see “UNAUTHORIZED USE” statement below). Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your machine. In no event shall Rug Doctor’s liability exceed the purchase price of the machine. Some stares do not allow the exclusion of limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, ARE EXPRESSLY DISCLAIMED. THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATING OF LAW, ARE LIMITED TO ONE (1) YEAR FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE.
EXPENSES
If a machine is returned to a warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays freight charges both to the warranty center and back to you. Thereafter, you may be directed to take the machine to a local repair center or required to ship the machine to a Rug Doctor warranty center should additional repairs be required during the warranty period. During the warranty period, but after the initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the warranty center for repairs. Rug Doctor will pay the freight charges to return your machine to you. If Rug Doctor determines that a machine is unable to be repaired, Rug Doctor reserves the right to elect to replace the machine with a refurbished or used one of the same model. The original warranty period will remain in place for any replacement machine; the warranty will not start over.
HOW STATE LAWS APPLY
This warranty gives you specific legal rights. You may also have other rights that vary from state to state.
HOW DO I GET SERVICE UNDER THIS WARRANTY?
To obtain warrant assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. Rug Doctor will need the following information in order to assist you: your name, address, telephone number, product model, serial number, and proof of purchase showing date and place of purchase. Please explain the nature of the problem. Rug Doctor will review all the facts involved and advise you as to recommended procedure. We recommend you keep the original carton and packing materials. Rug Doctor does not provide any boxes or packing materials.
UNAUTHORIZED USE
Use of this machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. Section 1114(I) and 15 U.S.C. Section 1125(a).
WARRANTY REGISTRATION FORM
You must be logged-in to complete your warranty registration.
SERVICING YOUR MACHINE
If your machine should require service, contact Rug Doctor Consumer Service below for information about repairs or replacement parts or if you have a question about your warranty.
RUG DOCTOR CONSUMER SERVICE CONTACT INFORMATION
WEBSITE:www.rugdoctor.com/customer-support
EMAIL:consumer.support@rugdoctor.com
PHONE: 1-800-784-3628
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE
For any questions or concerns, please contact a Rug Doctor customer service representative at 1-800-784-3628.
This information is subject to change at any time without notice.
This is the best purchase I have made in a while. I have owned at least four different types of carpet cleaning machines. I’ve hated every one. Either the suction sucked, or the brushes were worthless, and clean up was disgusting.
But this thing…..The suction is amazing! There is an on/off switch for the brushes to rotate (and they actually loosen hardened cat vomit), and someone actually put thought into the waste water bin design. It has a spout where you run faucet water into and it cleans out all the disgusting water. No more yucky left over waste water to make the bin (and closet) smell.
I bought this unit to replace the bissell green machine. The first green machine lasted for years and worked well. However their quality went down hill. Last one only lasted about 6 months. I bought this unit based upon the reviews. It is cumbersome and it works well as far as suction goes. The fresh fluid tank doesnt seat well and leaks or it doesnt allow fluid to flow. I will not use it indoors since it makes a mess when it leaks.
My spray spout also fell off so now a stream of water comes out which saturates the rug. The only choices I seem to have is to pay $50 and buy the hose attachment just because of a 25 cent piece of plastic. My clean water tank also leaks wherever it stands and I agree someone else had said the design of the tanks needs improvement. I don’t know how many times I took off the dirty water tank and the water runs out on the floor and yes it is hard to hold the tank and fill it. I agree it did seem to clean well back when it had a spray nozzle. Maybe I just had bad luck.
Tried to use today and the small plastic spray spout is broken. Machine is a year old and hardly used. Cannot find a replacement part online.
We have three dogs and often have to clean with our RugDoctor Might Pro, but the Portable Spot Cleaner is just a quick portable powerhouse when we just have a small spot on the rug or furniture. The powered brush does a great job at agitating and cleaning. Must have for pet owners.
This machine can handle any stain we have from our pets. It is heavy and bulky to move around the rooms other than that it is one of the better cleaning machines we have ever had.
I purchased this cleaner to get some old pet stains up for a friend of mine. The spot cleaner gets the spots clean very well but there is room for improvement when it comes to design for this machine. I had trouble filling the clean water tank. You have to do it all with one hand because the tank isn’t designed so it can be sat down on anything. It is an odd shape and you have to hold it the whole time you are filling it, putting the cleaner in and putting the lid back on. It gets kind of heavy and the handle it has is hard to hold on to. It’s not actually a handle it’s like a nub you hold on to. You can’t wrap your hand around it so you never have a good grip on it. Also the tube you have to put in the tank has to go in a certain spot and I didn’t realize that (it doesn’t specify that in the instructions) and I put in the wrong position in the tank and it popped off and had to get the tube out of the tank to out it where it needs to be. Very hard to do because your hand can’t fit down in the tank and even if it did the water is hot and it will burn your hand. I had to finally retrieve the tube with some needle nose pliers.
If you know these 2 factors before you buy this machine you will be more prepared than I was.
Also in the description it says it has rotating brushes. It does not, what it has is 2 rows of brushes in the middle that go up and down in a scrubbing motion. They do work well though.
Like I said it got the stains up very well and it doesn’t leave your carpet wet like other machines. I do like the machine and plan to keep it and would recommend it as long as they know about the small design flaws I think they will be alright.
So before you use it find something that you will be able to sit the tank down in while filling and make sure you have the tube in the correct spot and you will be alright.
Only logged in customers who have purchased this product may leave a review.
JD2018 –
This is the best purchase I have made in a while. I have owned at least four different types of carpet cleaning machines. I’ve hated every one. Either the suction sucked, or the brushes were worthless, and clean up was disgusting.
But this thing…..The suction is amazing! There is an on/off switch for the brushes to rotate (and they actually loosen hardened cat vomit), and someone actually put thought into the waste water bin design. It has a spout where you run faucet water into and it cleans out all the disgusting water. No more yucky left over waste water to make the bin (and closet) smell.
Vinny –
I bought this unit to replace the bissell green machine. The first green machine lasted for years and worked well. However their quality went down hill. Last one only lasted about 6 months. I bought this unit based upon the reviews. It is cumbersome and it works well as far as suction goes. The fresh fluid tank doesnt seat well and leaks or it doesnt allow fluid to flow. I will not use it indoors since it makes a mess when it leaks.
Chris 90 –
My spray spout also fell off so now a stream of water comes out which saturates the rug. The only choices I seem to have is to pay $50 and buy the hose attachment just because of a 25 cent piece of plastic. My clean water tank also leaks wherever it stands and I agree someone else had said the design of the tanks needs improvement. I don’t know how many times I took off the dirty water tank and the water runs out on the floor and yes it is hard to hold the tank and fill it. I agree it did seem to clean well back when it had a spray nozzle. Maybe I just had bad luck.
Kathi –
Tried to use today and the small plastic spray spout is broken. Machine is a year old and hardly used. Cannot find a replacement part online.
ThomasS –
We have three dogs and often have to clean with our RugDoctor Might Pro, but the Portable Spot Cleaner is just a quick portable powerhouse when we just have a small spot on the rug or furniture. The powered brush does a great job at agitating and cleaning. Must have for pet owners.
Franklin –
This machine can handle any stain we have from our pets. It is heavy and bulky to move around the rooms other than that it is one of the better cleaning machines we have ever had.
Kitty –
I purchased this cleaner to get some old pet stains up for a friend of mine. The spot cleaner gets the spots clean very well but there is room for improvement when it comes to design for this machine. I had trouble filling the clean water tank. You have to do it all with one hand because the tank isn’t designed so it can be sat down on anything. It is an odd shape and you have to hold it the whole time you are filling it, putting the cleaner in and putting the lid back on. It gets kind of heavy and the handle it has is hard to hold on to. It’s not actually a handle it’s like a nub you hold on to. You can’t wrap your hand around it so you never have a good grip on it. Also the tube you have to put in the tank has to go in a certain spot and I didn’t realize that (it doesn’t specify that in the instructions) and I put in the wrong position in the tank and it popped off and had to get the tube out of the tank to out it where it needs to be. Very hard to do because your hand can’t fit down in the tank and even if it did the water is hot and it will burn your hand. I had to finally retrieve the tube with some needle nose pliers.
If you know these 2 factors before you buy this machine you will be more prepared than I was.
Also in the description it says it has rotating brushes. It does not, what it has is 2 rows of brushes in the middle that go up and down in a scrubbing motion. They do work well though.
Like I said it got the stains up very well and it doesn’t leave your carpet wet like other machines. I do like the machine and plan to keep it and would recommend it as long as they know about the small design flaws I think they will be alright.
So before you use it find something that you will be able to sit the tank down in while filling and make sure you have the tube in the correct spot and you will be alright.