TROUBLESHOOTING YOUR RUG DOCTOR RENTAL

NO POWER TO THE MACHINE

 

Was the machine working before?

If the machine was working before, verify the water is in the lower red tank and the removable white tank is empty. Make sure the reset switch is in the ON position.
 

Did the machine ever work?

If the machine never had any power, make sure the switch on the circuit breaker on the back of the machine is in the ON position. If the switch is in the OFF position, press it to the ON position and try the machine again.
 

Still having problems?

There is a chance that the outlet you are trying to use is only rated for 10 amps, while the machine requires 11. Try plugging the machine into a different outlet.
 

Still having problems?

There is likely a problem in the machine, and you will need to return the machine to the store and exchange it for a different machine to use.