DEEP CARPET CLEANER SUPPORT
TROUBLESHOOTING
| Problem | Possible Reason | How to Fix |
| No power |
Power cord not plugged in Power button not pressed |
Plug power cord into wall outlet Press unit power button on |
| No/Low spray |
Not pressing spray trigger Clean Water/solution Tank is empty or low Clean Water Tank is not seated or installed correctly Spray is clogged |
Press spray trigger Fill Clean Water Tank with water and solutions Lift up Clean Water Tank and place back into position Clean spray tip |
| Rotating brush doesn’t rotate |
Not pressing soap and scrub button Something is lodged in the brush roll |
Press soap & scrub button on handle Turn unit off and back on to resent the brush roll |
| Vibrating oscillating brush doesn’t vibrate or oscillate | Not pressing soap & scrub button Something is lodged in the brush roll |
Press soap & scrub button on handle Turn unit off off and back on to reset the brush roll |
| No/Low spray from the Upholstery Tool | Not pressing spray trigger Upholstery solution plug not installed correctly on Tool Clean Port Clean Water/Solution Tank is empty/low Clean Water Tank is not seated/installed correctly |
Press spray trigger Make sure symbols are aligned when installing Fill Clean Water Tank with water and solution Lift up Clean Water Tank and place back into position |
| No/Low suction from the Upholstery Tool | Dirty Water/Collection Tank is full Dirty Water/Collection Tank is not seated/installed correctly Upholstery vacuum plug is not installed correctly on the Tool Waste Port |
Empty Dirty Water/Collection Tank Lift up Dirty Water/Collection Tank and place back into position Make sure symbols are aligned when installing |