GET IN TOUCH
Even though Rug Doctor is all about helping you do it yourself, we understand you might have some questions from time to time. You can browse our Customer Support section or contact us directly with your question.
HAVE A QUESTION ABOUT RUG DOCTOR?
Check out our Customer Service Help section.
Generally, emailed questions are answered within 24 hours.
CONTACT US BY PHONE
Support team hours for help using Rug Doctor machines and for store service requests are from 8am to 8pm CST, Monday through Sunday. For all other reasons, we are available Monday to Friday 6:30am to 12 midnight CST, and Saturday and Sunday from 8am to 12 midnight CST.
MAILING ADDRESSRug Doctor Customer Support
2201 West Plano Parkway, Suite 100
Plano, TX 75075
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